NHTSA Complaint #10136271 — 1999 FORD CONTOUR EQUIPMENT:APPLIANCE:AIR CONDITIONER

Complaint Details

ODI Number	10136271
Vehicle	1999 FORD CONTOUR
Component	EQUIPMENT:APPLIANCE:AIR CONDITIONER
Date of Incident	June 1, 2004
Date Filed	September 12, 2005
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DT: THE CONSUMER COULD HEAR THE RADIATOR COMING ON/OVER AND OVER AGAIN. PREVIOUSLY IT OVERHEATED IN JUNE 2004. WHEN THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS THEY CHANGED THE THERMOSTAT, ADDED MORE WATER TO THE RADIATOR, AND SOMETHING ELSE IN THE TRANSMISSION AREA. WHEN THE CONSUMER PICKED UP THE VEHICLE THE PROBLEM RECURRED. AFTERWARDS, THERE WAS A RATTLING NOISE COMING FROM THE DASHBOARD. THEY TOLD HER THAT IT WAS DUE TO A BRACKET THAT BROKE.. DEALER REPLACED THE RADIO. THE CONSUMER STATED THAT THE AIR CONDITIONER WAS NO LONGER WORKING PROPERLY SINCE THEY REPLACED THE RADIO. ALSO, THE DASHBOARD WAS LOOSENING AND THERE WERE WIRES SHOWING. THE FRONT DRIVER'S SIDE WINDOW KNOB CAME OFF. THESE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. THERE HAD BEEN NO ACCIDENTS CONCERNING THESE ISSUES. *AK

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