NHTSA Complaint #10136174 — 2003 KIA SEDONA

DT: THE CONSUMER STATED THAT 2003 KIA SEDONA CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE VEHICLE HAD BEEN SITTING FOR AROUND SIX HOURS. THE FIRE STARTED UNDERNEATH THE STEERING WHEEL IN THE DASHBOARD AREA. THE INSIDE OF THE VAN HAD SUBSTANTIAL DAMAGE. THE VAN WAS TOWED TO A BODY SHOP UNTIL THE INSURANCE ADJUSTER LOOKED AT THE VAN. THE VAN WAS DRIVING FINE AND WORKING IN GOOD SHAPE PRIOR TO THE FIRE. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. T A FIRE INVESTIGATOR CAME AND INSPECTED THE SCENE. THE FIRE INVESTIGATOR CONCLUDED IT WAS AN ELECTRICAL FIRE. THE DEALER AND THE MANUFACTURER HAVE BEEN TOLD ABOUT THE FIRE. THE CONSUMER JUST TOLD KIA ABOUT THE FIRE, AND THEY WANTED THE CONSUMER TO GET A COPY OF THE FIRE REPORT ,AND THEN THEY WOULD TALK TO HIM. THE DEALERSHIP TOLD THE CONSUMER THAT THEY DIDN'T KNOW WHAT TO TELL HIM. AN INSURANCE AND FIRE REPORT WAS TAKEN, ALTHOUGH THE CONSUMER DID NOT HAVE A COPY RIGHT NOW OF THE REPORT. THE FIRE DEPARTMENT TOOK PICTURES ON THE NIGHT OF THE FIRE. THERE WERE NO INJURIES AND NO DAMAGE TO THE HOME. THE TRANSMISSION WOULD NOT COME OUT OF GEAR FOR THE WRECKER TO TOW IT.*AK