NHTSA Complaint #10136162 — 1999 SATURN SL

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10136162
Vehicle	1999 SATURN SL
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 14, 2002
Date Filed	September 12, 2005
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

I PURCHASED MY SATURN SL2 4-DOOR BRAND NEW IN 1999 WITH ONLY 10 MILES ON IT. IT WAS A PERFECT CAR UNTIL IT OVERHEATED ONE DAY. I CALLED THE DEALERSHIP SERVICE DEPARTMENT AND THEY TOLD ME TO USE ONLY DEX-COOL IN MY ENGINE. SO I WALKED AND PURCHASED SOME AND WENT ON MY WAY. SINCE THAT TIME MY ENGINE CONTINUOUSLY GETS OVERHEATED, I HAVE HAD TO REPLACE THE WATER PUMP, THE RADIATOR CAP AND NOW THE DEALERSHIP HAS TOLD ME THAT I HAVE A CRACKED RADIATOR HEAD WITH WARPED GASKETS WHICH WILL COST TOO MUCH FOR ME DUE TO MY BEING ON DISABILITY. MY CAR ONLY HAS 94,000 MILES ON IT AND I HAVE IT SERVICED REGULARLY. I FEEL THAT DEX-COOL OR THE DEALERSHIP SHOULD BE HELD RESPONSIBLE IN FIXING MY VEHICLE TO NO FAULT OF MY OWN. *JB

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