NHTSA Complaint #10135894 — 2003 FORD FOCUS ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10135894
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	September 2, 2005
Date Filed	September 8, 2005
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I OWN A 2003 FORD FOCUS WHICH HAS 52,000 MILES ON IT. THE IGNITION ON THE CAR HAS LOCKED UP COMPLETELY AND THE IGNITION KEY WILL NOT TURN THE IGNITION AT ALL. I HAVE CONTACTED THE LOCAL FORD DEALERSHIP WHERE I WAS TOLD BY THEIR SERVICE DEPT. THAT THIS HASN'T BEEN ISSUED AS A RECALL BY FORD BUT THEY HAS "SEVERAL" FORD FOCUS' COMING IN FOR IGNITION REPAIR. FORD ASSUMES NO LIABILITY AT THIS POINT BUT THEY ARE HAPPILY CHARGING APPROX. $500 FOR THE IGNITION REPAIR AT THEIR SHOP. I AM VERY UNSATISFIED AND FEEL THAT WITH THE LARGE # OF FORD FOCUS OWNERS WHO HAVE EXPERIENCED THIS SAME COMPLAINT, SOMETHING SHOULD BE DONE ON A LARGER SCALE AS IT IS OBVIOUS THERE IS AN ISSUE WITH THE MECHANICS OF THE IGNITION. A POPULAR WEB SITE THAT OFFERS ADVICE TO AUTO OWNERS IS WWW.EDMUNDS.COM AND THERE IS A LARGE POSTING OF COMPLAINTS ON THIS WEBSITE PERTAINING TO THIS MATTER. THIS CAN BE FOUND AT THE FOLLOWING WEB ADDRESS: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EEA50DC PLEASE REPLY AND LET ME KNOW IF ANY ASSISTANCE IS AVAILABLE. SINCERELY, PATRICK MILLER. *NM

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