NHTSA Complaint #10135717 — 2003 NISSAN SENTRA

I HAVE PURCHASED A NISSAN SENTRA 2003 . I HAVE DISCOVERED THAT THE WINDOWS DO NO FIT NICELY INTO THE RUBBER RUNS. IN FACT YOU CAN SEE AND FEEL THE GAPS. I FEEL THAT IT IS A SAFETY HAZARD BECAUSE WHEN I'M DRIVING ON THE HIGHWAY AND PROCEED TO CLOSE MY WINDOWS, THEY WON'T CLOSE PROPERLY AND THE WIND WHISTLES THROUGH THE CAR AND I HAVE TO PULL OVER TO CLOSE THEM. I CALLED STADIUM NISSAN IN CALGARY, ALBERTA CANADA. I SPOKE TO DARREN IN THE SERVICE DEPARTMENT THERE AND WAS ADVISED THAT BECAUSE MY 60,000 KM WARRANTY HAD RUN OUT THAT IT WOULD COST ME APPROX $ 230.00. HE ALSO TOLD ME TO SIT THE CAR IN THE SUN AND THE RUBBER WOULD SOFTEN AND REFORM WITH THE WINDOWS. HE DID ADVISE ME THAT IT DOESN'T HAPPEN A LOT BUT HE HAS SEEN IT ON SEVERAL OCCASIONS. HE TOLD ME THAT EVEN FIXING IT WOULDN'T GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. I TOLD HIM THAT THIS IS NOT ACCEPTABLE. THIS IS DEFINITELY A MANUFACTURER'S DEFECT AND I SHOULD NOT HAVE TO BE RESPONSIBLE TO CORRECT IT. I DID NOTICE THAT ON THIS WEBSITE THERE WAS A TECHNICAL SERVICE BULLETIN SUBMITTED. THE ITEM NUMBER IS 10008714 AND THE SUMMARY DESCRIPTION SAID " FRONT WINDOW GLASS RUN RUBBER DEFORMED. I WOULD APPRECIATE YOUR PROMPT HELP IN THIS MATTER. SINCERELY, CAROLINE COCKER. *JB