NHTSA Complaint #10135694 — 2003 DODGE DAKOTA

MY HUSBAND TOOK HIS 2003 DODGE DAKOTA TO A DODGE DEALERSHIP FOR RECALL WORK TO BE DONE. A FRONT BALL JOINT HAD TO BE REPLACED (TO KEEP THE FRONT END OF THE TRUCK FROM FALLING APART WHILE DRIVING AND KILLING EVERYONE.) WHEN HE TOOK IT IN IT DROVE FINE. AFTER THE WORK WAS DONE, IT PULLS TO THE RIGHT. I CALLED ANOTHER DODGE SERVICE DEPARTMENT TO ASK THEM ABOUT PROCEDURE, THEY SAID THAT AN ALIGNMENT IS STANDARD PROCEDURE WHEN COMPLETING THAT TYPE OF WORK, BUT THAT THE CAR OWNER IS SCREWED WHEN IT COMES TO RECALL WORK. I THEN CALLED THE MANUFACTURER WHO TOLD ME BASICALLY THE SAME THING. THAT'S NOT RIGHT!! I SHOULD NOT HAVE TO FORK OVER MONEY TO HAVE FIXED WHAT THEY SCREWED UP! PLEASE FIX THIS. *JB