NHTSA Complaint #10135598 — 2003 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10135598
Vehicle	2003 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 16, 2005
Date Filed	September 2, 2005
Mileage	33,593 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SLUDGE BUILD UP OCCURRED IN THE DODGE DURANGO.*MR THE DEALER INFORMED THE CONSUMER THAT THERE WAS SLUDGE IN THE ENGINE AND THAT IT WAS AS A RESULT OF NEGLECT WHICH THEN VOIDED THE WARRANTY. THE CONSUMER EXPLAINED THAT THE VEHICLE OIL HAD BEEN CHANGED NUMEROUS TIME BY NON-DEALER MECHANIC. THE DEALER NOR MANUFACTURER PROVIDED ANY FINANCIAL ASSISTANCE. THE CONSUMER HAD THE ENGINE REPLACED BY A LOCAL REPAIR FACILITY. THE CONSUMER'S VEHICLE WAS MAKING NOISE IN THE FRONT END. *NM

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