NHTSA Complaint #10135592 — 2004 TOYOTA PRIUS

PER CONSUMER CALL WITH C. ROSE (ODI) ON 9/29/05 JULY 2004: SHE WAS BACKING OUT OF DRIVEWAY AND WENT FROM REVERSE TO DRIVE WITHOUT STEPPING ON BRAKE AND STARTED TO PULL FORWARD AND THE VEHICLE STALLED/ CUT OFF. COULD RESTART ALL TIMES. JULY 6, 2004: STOPPED AT A STOP LIGHT AND STARTED TO ACCELERATE TO ABOUT 10-20 MPH FOR ABOUT 1 MINUTE WHEN THE VEHICLE WENT INTO NEUTRAL; GAS ENGINE STALLED, BUT SHE HAD ELECTRIC POWER, BUT SAID NEUTRAL; THINKS STEPPED ON BRAKE AND PUSHED POWER (STARTER) BUTTON 1-2 TIMES AND WAS ABLE TO CONTINUE DRIVING THE VEHICLE AT FULL SPEED. JULY 13, 2005: HAPPENED 2 TIMES - DRIVING ON A CROWDED CITY STREET AT A MAX OF 30 MPH WHEN SHE NOTICED THAT THE VEHICLE WOULD NOT RESPOND TO HER STEPPING ON ACCELERATOR (PANEL SHOWED NEUTRAL); ABLE TO DRIVE VEHICLE NO MORE THAN 5-10 MPH. PULLED OVER IMMEDIATELY LESS THAN 1/2 MILE. TURNED IT OFF AND WAS ABLE TO RESTART RIGHT AWAY. DROVE FOR ANOTHER MINUTE AND THEN THE SAME THING HAPPENED AGAIN SO SHE PULLED OVER, TURN OFF THE VEHICLE, AND RESTARTED IT RIGHT AWAY. DID NOT HAVE ANY ADDITIONAL PROBLEMS THAT DAY. JULY 23, 2005: ON THE FREEWAY GOING TO HAVE THE VEHICLE LOOKED AT BY DEALER. SHE WAS ACCELERATING FROM 45 TO 65 MPH, WHEN THE VEHICLE LOST POWER. VEHICLE CONTINUED TO DECREASE SPEED. SHE IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD (BELIEVES IT GOT DOWN TO NO MORE THAN 20 MPH). SHE STEPPED ON BRAKE AND RESTARTED. NOT SURE IF THE VEHICLE FULLY CUT OFF. BROUGHT TO THE DEALER AND THEY COULD NOT DUPLICATE WHAT HAPPENED OR FIGURE OUT WHAT WAS WRONG. DEALER CALLED TOYOTA TO SEE IF THIS HAPPENED BEFORE AND THEY SAID IT DID NOT. DEALER DID NOT DO ANY WORK ON IT. AUGUST 21, 2005: BACKING OUT OF DRIVEWAY GOING FROM REVERSE TO DRIVE WITHOUT ENGAGING BRAKE, VEHICLE STALLED/ CUT OFF.