NHTSA Complaint #10135430 — 2002 NISSAN ALTIMA

MY "SERVICE ENGINE SOON" LIGHT CAME ON AND I TOOK MY CAR TO A LOCAL SHOP. THEY LET ME KNOW THAT THE CAM/CRANK SENSOR WAS THE PROBLEM AND THAT IT HAD BEEN RECALLED BY NISSAN. I TOOK THE CAR AND PAPER WORK ON THE RECALL TO NISSAN AND WAS TOLD THAT IT WAS NOT RECALLED ON MY CAR. I TOLD THEM TO FIT IT ANYWAY AND WAS QUOTED $385. I RETURNED HOME AND CALLED NISSAN. I WAS TOLD THAT THE CRANK SENSOR HAD ALREADY BEEN FIXED ON MY CAR. I DO NOT RECALL HAVING THES DONE. I EXPLAINED THAT IF IT WAS DONE, IT WAS DONE IMPROPERLY BECAUSE IT NEEDS TO BE FIXED AGAIN. THEY SAID THAT THEY WOULD LOOK INTO IT AND GAVE ME A FILE NUMBER AND SAID THAT I SHOULD HEAR SOMETHING BACK WITHIN 24 HOURS. *JB