NHTSA Complaint #10135160 — 1994 SATURN SW

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10135160
Vehicle	1994 SATURN SW
Component	SEATS
Date of Incident	August 13, 2005
Date Filed	September 2, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

DT: THE OWNER IS EXPERIENCING THE SAME PROBLEM AS STATED IN RECALL NUMBER 99V045000. THE RECALL IS IN REGARDS TO THE SEAT RECLINER. THE OWNER ENTERED THE VEHICLE AND WHILE TRYING TO GET COMFORTABLE THE SEAT RECLINER FELL BACK. THE OWNER LOOKED UP THE RECALL INFORMATION BEFORE SHE PURCHASE THE VEHICLE AND NOTICED IT WAS UNDER RECALL. THE OWNER WAS SURE THAT THE PROBLEM WOULD BE ABLE TO BE REPAIRED FREE OF CHARGE SINCE IT WAS RECALLED. UPON SERVICE AT THE DEALER, THE DEALER INFORMED THE OWNER THAT THEY WOULD NOT REPAIR THE RECLINER FOR FREE. THE OWNER CHECKED WITH SATURN AND FOUND OUT THE VIN WAS NOT INCLUDED. THE OWNER WANTS TO COMPLAIN THAT THE MANUFACTURER GETS TO CHOOSE WHICH VEHICLE IDENTIFICATION NUMBERS TO INCLUDE. SATURN DID NOT EXPLAIN WHY THE VIN WAS NOT INCLUDED. THE CONSUMER WANTS THE SEAT FIXED FREE OF CHARGE. *JB

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