NHTSA Complaint #10135132 — 2001 BMW X5

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10135132
Vehicle	2001 BMW X5
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	August 26, 2005
Date Filed	September 1, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

MY 2001 BMW X5 DOOR LOCKS GET STUCK WHEN IT IS VERY COLD, USUALLY BELOW 15 DEGREES FAHRENHEIT. THE KEY REMOTE DOES NOT WORK & IF I CAN GET THE KEY TO MANUALLY UNLOCK THE DOOR, AND GET INTO THE VEHICLE, WHEN I GO TO SHUT THE DOOR THE LATCH IS STUCK "OPEN" AND WILL NOT CLOSE, THEREFORE MAKING THE CAR UN-DRIVABLE BECAUSE THE DOOR WILL NOT LATCH CLOSE. I HAVE DISCUSSED THIS W/ BMW ON 8/16/05 & THEY REVIEWED IT. A BMW DISTRICT REPRESENTATIVE SAID THAT THEY HAVE NOTICED THAT THE CURRENT "LATCHING/LOCKING" SYSTEM CAN ALLOW MOISTURE TO GET INTO THE LOCKS & MAKE THEM UNUSABLE. THEY OFFERED TO REPLACE ALL 4 LOCKING MECHANISMS BUT I WOULD HAVE TO PAY 1/2 PART & LABOR, COST TO ME $450.00 OUT OF POCKET. THIS SOUNDS LIKE AN ENGINEERING PROBLEM THAT BMW SHOULD RECALL. I WOULD LIKE TO HAVE THIS INVESTIGATED. *NM

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