NHTSA Complaint #10134519 — 2005 TOYOTA SIENNA

TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE RUNFLAT TIRE EQUIPMENT.*MR A FEW DAYS AFTER PURCHASING THE VEHICLE, THE CONSUMER DISCOVERED THE VEHICLE DID NOT HAVE A SPARE TIRE. THE OWNERS MANUAL LEAD THE CONSUMER TO BELIEVE THAT THE RUN FLAT TIRES COULD BE REPAIRED OR REPLACED AT ANY TIRE DEALER IN THE US. THE CONSUMER WENT TO A TIRE SHOP TO HAVE THE TIRES ROTATED, HOWEVER HE WAS TOLD IF THE TIRE BECAME FLAT IT WOULD COST $250.00 FOR A NEW TIRE AND THE TIRE(S) COULD NOT BE REPAIRED. THE CONSUMER WENT TO THE DEALER AND WAS TOLD THE SAME INFORMATION, IN ADDITION IF ONE OF THE TIRES HAD OVER 15,000 MILES ALL 4 TIRES WOULD HAVE TO BE REPLACED. THE CONSUMER CONTACTED TOYOTA AND WAS TOLD THE VEHICLE WAS DESIGNED FOR RUN FLAT TIRES AND THERE WAS NO PLACE FOR A SPARE TIRE. THE CONSUMER REQUESTED THAT THE RUNFLAT TIRES BE REPLACED WITH REGULAR TIRES. *JB