NHTSA Complaint #10134464 — 1998 BUICK LESABRE

DT: THE CONTACT TOOK H CAR TO DEALER FOR A RECALL 04V090000 REPAIRS ALMOST ONE YEAR AGO IN AUGUST, 2004. HE RECEIVED THE RECALL NOTICE IN JUNE, 2004, AND THE CAR WAS REPAIRED ON 9-28-04. THEY DAMAGED THE CAR ON THE OUTSIDE AND ALSO UNDER THE HOOD. THE REAR TAIL LIGHT WAS BROKEN AND THERE WAS A SCRATCH UNDER THE FRONT LEFT HEADLIGHT. THEY PUT RED TAPE OVER THE HEADLIGHT. THE ACCELERATOR STUCK AND THE CAR STALLED. THIS PROBLEM IMMEDIATELY FOLLOWED THE RECALL REPAIRS WITHIN ONE DAY. THE DEALER DENIED ANYTHING WRONG WAS DONE. THE RECALL WAS IN REGARD TO A FUEL REGULATOR. AS SOON AS THE CAR RETURNED TO THE CONTACT IT SHUT OFF. RECENTLY, THE ACCELERATOR STUCK, AND THE CONTACT SMELLED A FUEL/EXHAUST ODOR THAT WAS VERY STRONG. THE CHECK ENGINE LIGHT STAYED ON N. . HE TALKED TO GM ON 11-12-04, AND THEY INFORMED HIM THAT THEY HAD NOTIFIED THE DEALER ABOUT THE DAMAGE, AND FOR HIM TO TAKE THE CAR TO DEALER FOR REPAIRS. WHEN HE TOOK THE CAR TO DEALER THE DEALER WAS MAD AND REFUSED TO FIX THE CAR. *AK