NHTSA Complaint #10134349 — 2005 FORD FOCUS

DT: 2005 FORD FOCUS. THE CONSUMER STATED THE GRILL AND HEADLIGHTS WERE OUT OF PLACE. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY WERE NOT SURE IF THEY WERE GOING TO ABLE TO FIX THE PROBLEM. THE DEALERSHIP MADE ADJUSTMENTS, BUT THE CONSUMER DIDN'T FEEL IT WAS PROPERLY CORRECTED. THE CONSUMER STATED ONLY ONE HALF OF THE HEADLIGHT ASSEMBLY WAS ABLE TO BE PUT IN COMPLIANCE. HE HAS BEEN TOLD THE RADIATOR SUPPORT PANEL WAS BUILT IN AN IMPROPER POSITION. FORD STATED THE VEHICLE WAS BUILT WITHIN TOLERANCE. IT SHOULD NOT AFFECT ANY SAFETY COMPONENTS. WHEN THE CONSUMER ASKED FOR THAT IN WRITING THEY WERE UNSURE OF THEMSELVES. *AK THE CONSUMER STATED THE HOOD SITS TOO LOW AT THE FENDER NEAR THE RIGHT A- PILLAR, THE CONSUMER STATED THERE WAS NO PROBLEM BEFORE THE VEHICLE WAS SERVICED. *JB