NHTSA Complaint #10134322 — 2004 CHEVROLET MALIBU

DT: THE CONTACT STATED THAT THE TORQUE SENSOR IN THE STEERING COLUMN HAD TO BE REPLACED. THERE WAS AN ACCIDENT IN JANUARY BECAUSE THE STEERING LOCKED . THE DEALERSHIP STATED THERE WERE MULTIPLE CARS OF THIS MAKE AND MODEL THAT HAD THIS PROBLEM. THE CONSUMER RECEIVED A RECALL NOTICES ON THE POWER STEERING AND THE BRAKES , BUT THE RECALL NOTICES WERE RECEIVED AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED AFTER THE ACCIDENT TO DETERMINE THE CAUSE OF THE ACCIDENT, BUT IT WAS TAKEN TO A BODY SHOP TO BE REPAIRED. THE POLICE REPORT STATED THAT THE CONTACT'S VEHICLE HIT ANOTHER VEHICLE IN THE REAR. THE CONTACT CONTACTED THE MANUFACTURER, AND RECEIVED A LETTER STATING THERE WAS NO BASIS FOR REIMBURSEMENT FOR THE DEDUCTIBLE. *AK