NHTSA Complaint #10134217 — 2004 NISSAN ARMADA

DT: THE CONTACT OWNS A 2004 NISSAN ARMADA 4 WHEEL DRIVE. THE CONTACT COMPLAINED ABOUT A BRAKE PROBLEM, ESPECIALLY THE FRONT BRAKES. HE HAS ALREADY DECIDED THAT IT WAS THE FRONT BRAKES BECAUSE HE COULD NOT STOP THE VEHICLE. . ALSO, BRAKE ROTORS WARPED AND FADED. THERE WAS 14,000 MILES ON THE VEHICLE, AND HE HAS BEEN HAVING THIS PROBLEM SINCE PURCHASING THE VEHICLE. HE REFUSED TO LET HIS WIFE OR FAMILY DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. AT FIRST HE THOUGHT THIS PROBLEM WAS CAUSED BY THE DISC BRAKES, PADS, AND THE ROTORS THAT RUSTED, BUT AFTERWARDS HE DECIDED THAT THIS WAS CAUSED THE VEHICLE SITTING ON THE LOT. BUT SINCE THE PROBLEM BECAME PROGRESSIVELY WORSE WHEN BRAKING HARD AT HIGHWAY SPEEDS. THE BRAKES WILL SHUTTER AND FADE. THIS VEHICLE WAS MADE WITH THE HIGHEST TOWING PACKAGE AND WHEN TOWING SOMETHING HE FELT LIKE HE WAS GOING TO CRASH WITH THIS VEHICLE BECAUSE IT GOT SO WORSE. HE CONTACTED A DEALERSHIP AND SPOKE WITH THE MANUFACTURER. THE DEALERSHIP TOLD HIM THAT THEY WERE GOING TO REPLACE THE BRAKES BY A BY OWNER BASIS BUT HAD NO PLANS IN MAKING THIS A RECALL. THERE HAS ALMOST BEEN SEVERAL ACCIDENTS WITH THIS PROBLEM. HE RETIRED FROM THE SHERIFF' S DEPARTMENT AND HAS BEEN TO PROFESSIONAL DRIVING SCHOOL. THEREFORE, THE CONTACT DID KNOW HOW VEHICLES WERE SUPPOSE TO BE HANDLED. *AK