NHTSA Complaint #10134102 — 1999 FORD EXPEDITION

THE INTERIOR LIGHTS WOULD FLICKER ON AND OFF INTERMITTENTLY. THE WINDSHEILD WIPERS WOULD TURN ON AND OFF INTERMITTENTLY. THE RADIO WOULD TURN ON AND OFF WITHOUT ANYBODY TOUCHING THE CONTROLS. TRUCK SWITCHES INTO 4X4 MODE WHEN DRIVEN THRU CAR WASH. I COULD HAVE NEGLECTED TO FIX THE PROBLEM, BUT, DECIDED TO HAVE NECESSARY REPAIRS DONE TO THE 1999 FORD EXPEDITION AT A COST OF ALMOST $2000 TO ME..... MY EXTENDED WARRANTY DID NOT COVER THE NECESSARY REPAIRS.......AND FORD (THE MANUFACTURER), WOULD NOT HELP EITHER. I HAD 2" GEM MODULES" REPLACED IN THIS VEHICLE WITHIN 1 AND 2 YEARS. THE SECOND TIME FORD/FORD DEALER REPLACED THE GEM MODULE. THE VEHICLE STILL SWITCHES INTO 4X4 AFTER GOING THROUGH A "DRIVE THRU" CAR WASH......WATER MUST BE CAUSING AN ELECTRICAL PROBLEM SOMEWHERE UNDERNEATH THE TRUCK??????? THE FIRST GEM MODULE IS AVAILABLE----I PAID FOR IT, SO I KEPT IT.....BROOKDALKE FORD (DEALERSHIP), SAID THERE WAS WATER DAMAGE TO THE PRINTED CIRCUIT BOARD WHICH IS WHAT THE GEM MODULE IS MADE UP OF.......THERE IS NO VISIBLE WATER DAMAGE TO THIS PART. I WORK FOR AN ELECTRONICS MANUFACTURER......AND A FEW OF OUR TECHNICIANS AGREED ---NO WATER DAMAGE.......IT'S A DESIGN PROBLEM BY THE MANUFACTURER OR THE DESIGNER....... THANK YOU, DELANO MAUDAL 3082 HIGHCREST ROAD ROSEVILLE, MN 55113