NHTSA Complaint #10134096 — 2003 GMC YUKON DENALI

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10134096
Vehicle	2003 GMC YUKON DENALI
Component	STEERING:COLUMN
Date of Incident	July 19, 2005
Date Filed	August 24, 2005
Mileage	50,910 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

THE STEERING COLUMN OF MY 2003 YUKON DENALI WITH 50,910 MILES GOT LOOSE. I TOOK VEHICULE TO A GMC DEALER TO GET IT CHECK AND THEY TOLD ME THAT THE UPPER STEERING BEARING WAS FAILING AND RECOMMENDED IMMEDIATE REPAIRS THAT WOULD COST ME $698.12. I CONTACTED GMC AND THEY DECIDE TO FIX THIS PROBLEM AT NO CHARGE TO ME. WHEN I TOOK THE VEHICULE TO GET THE STEERING COLUMN FIX I MENTIONED TO THE SERVICE DEPARTMENT EMPLOYEE THAT MY STEERING WHEEL STARTED TO GET TIGHT DURING TURNS AND IF THIS PROBLEM WAS RELATED TO THE OTHER ONE. THEY INSPECTED VEHICULE AND FOUND OUT THAT THE POWER STEERING PUMP IS FAILING TOO. I CALLED GMC AGAIN TO LET THEM KNOW ABOUT THIS AND THEY TOLD ME THAT THEY WOULD NOT FIX THIS PROBLEM AT NO CHARGE BECAUSE THEY JUST FIX THE OTHER ONE AT NO CHARGE AND THAT I HAVE NOT SPEND A LOT OF MONEY OUT OF MY POCKET YET FOR REPAIRS ON THIS VEHICULE.

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