NHTSA Complaint #10134038 — 2003 FORD EXPEDITION

BRAKING SYSTEM DEGREDATION, ALL FOUR BRAKE PADS AND ROTORS NEED TO BE REPLACED AT 27K MILES. DURING THE FIRST WEEK OF DRIVING THE NEW VEHICLE I NOTICED THAT THE BRAKING SYSTEM PERFORMED WORSE THAN THE 2000 EXPEDITION I HAD JUST TRADED IN. AFTER EXPLAINING THIS TO THE DEALER, THEY DECIDED TO REPLACE ALL FOUR BRAKE PADS AND ROTORS DURING THE FIRST MONTH OF OWNERSHIP. AFTER A ROUNTINE MAINTANENCE AT 26K MILES, I WAS TOLD THAT THE BRAKE PADS HAD 10% LIFE LEFT AND ALL FOUR ROTORS NEEDED TO BE REPLACED. THE ROTORS WERE BEYOND SPECIFICATIONS FOR TURNING. I RETURNED TO THE DEALER AND THEY EXPLAINED TO ME THAT THE WARRANTY WILL NOT COVER THIS WORK AND THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT. I AM AFRAID THAT I MAY NOT BE ABLE TO AVOID AN ACCIDENT DUE TO POSSIBLE TOTAL BRAKE FAILURE. THE DEALER AND MAKER SAID IT'S A MAINTANENCE ISSUE AND I AM RESPONSIBLE FOR IT'S REPLACEMENT. I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE 2003 EXPEDITION AND HAVE FOUND SEVERAL COMPLAINTS ON THE INTERNET WITH THE SAME ISSUE.