NHTSA Complaint #10134034 — 2000 DODGE INTREPID

DT: THERE IS AN ISSUE WITH THE AUTOMATIC FRONT DRIVER/PASSENGER DOOR LOCKS, TWO OF THEM HAVE STOPPED OPERATING-THEY CAN BE LOCKED AND UNLOCKED MANUALLY, BUT THEY DO NOT UNLOCK WITH THE KEYLESS ENTRY. WHILE DRIVING DOWN THE ROAD, THE DOOR LOCKS LOCK MAKES A SCARY SHRILL NOISE THAT FRIGHTENS PASSENGERS AS WELL AS THE DRIVER. TOOK VEHICLE TO A DEALER AND THEY OFFERED TO REPLACE THE LOCKS BUT IT WOULD BE AT THE CONSUMER'S EXPENSE. CONSUMER DID REPLACE ONE OF THE DOOR LOCK MECHANISMS, THIS WAS ON THE DRIVER'S DOOR. NO PROBLEMS SINCE THE REPAIR OF THAT DOOR LOCK. NO EXPLANATION AS TO WHY THE DOOR LOCK HAS STOPPED OPERATING. CONSUMER HAS NOT CONTACTED CHRYSLER CORP ON THIS ISSUE AT THIS TIME. BOTH FRONT POWER WINDOWS HAVE STOPPED OPERATING AS WELL, THE POWER WILL RAISE WINDOW UP AND DOWN BUT THE WINDOW GLASS IS OFF TRACK. ONE OF THE TWO WINDOW BRACKETS BROKE, CAUSING THE WINDOW TO BE OFF TRACK-NO REPAIRS FOR THIS AS WELL. *AK THE CONSUMER WAS UNABLE TO CLOSE THE WINDOW , SOMEONE WOULD HAVE TO STAND ON THE OUTSIDE OF THE VEHICLE TO PHYSICALLY HOLD THE GLASS ON THE TRACK. *JB