NHTSA Complaint #10134033 — 2002 FREIGHTLINER SPRINTER

DT: THE CONSUMER HAS 2002 FREIGHTLINER SPRINTER VAN HAD A CARRIER BEARING ON THE DRIVESHAFT WHICH SEIZED AND SPINNED OUT. THE CONSUMER TOOK THE DRIVESHAFT TO A REPAIR SHOP TO HAVE IT CHECKED. THE MECHANIC SUGGESTED THAT THE CONSUMER REPLACE THE DRIVESHAFT. THE CONSUMER MADE SEVERAL CALLS TO THE DEALERSHIP, AND THEY TOLD HIM THAT IT IS WAS ONLY WARRANTED FOR 36,000 MILES. THE VAN HAS 130,000 ON IT. THE MECHANIC TOLD THE CONSUMER THAT THIS SHOULD HAVE LASTED MUCH LONGER THAN THIS. THE CONSUMER IS GOING TO HAVE TO BUY THE DRIVESHAFT AT THE PRICE OF $1,000.00. CHRYSLER DENIED THE CLAIM TO HELP REIMBURSE OR EVEN TALK TO THE CONSUMER TWICE AT THIS POINT. THE VAN IS BEING REPAIRED THIS WEEK. THE VAN WAS REGULARLY MAINTAINED. THE CONSUMER IS UNHAPPY WITH THE WAY THAT DAIMLER/CHRYSLER IS TREATING HER. *AK THE AUTOMATIC LOCKING SYSTEM FAILED. UPDATED 12/06/05. *JB