NHTSA Complaint #10133942 — 1998 FORD WINDSTAR

WE HAVE ALWAYS HAD TROUBLE WITH THIS VAN - WE BOUGHT IT USED(1 YR OLD) SO WE HAD NO RECOURSE AS FAR AS WARRANTIES GO. WE FINALLY WERE ABLE TO TAKE IT IN TO THE FORD DEALERSHIP AND HAVE THE LIGHT PROBLEM LOOKED AT - THEY REPLACED A SENSOR FOR $140 AND AS SOON AS WE DROVE 45 MILES IT STARTED UP AGAIN! WE WERE ON OUR WAY ON A ROAD TRIP AND I CALLED TO TELL THEM IT FAILED, BUT WHEN WE GOT BACK TWO WEEKS LATER THEY CLAIMED THAT IT MUST BE SOMETHING DIFFERENT... INTERIOR LIGHTS DO NOT SHUT OFF, REMOVED DOOR AJAR CHIME SO WE DIDN'T HAVE TO LISTEN TO THAT WHILE DRIVING ALL THE TIME, DOOR AJAR LIGHT HAS BEEN ON CONTINUOUSLY FOR MORE THAN 3 YEARS, WE'VE HAD TO REMOVE THE DOME LIGHTS AND TURN THE OTHER LIGHTS TO "OFF" SO OUR BATTERY DOESN'T GO DEAD OVER NIGHT - THE PASSENGER FLOOR LIGHTS REMAIN ON HOWEVER AND GET VERY HOT... THE DOORS DO NOT LOCK BECAUSE THE CAR THINKS IT'S DOORS ARE OPEN! THE CAR HAS BECOME DANGEROUS TO DRIVE AND THE PROBLEM HAS STUMPED TOO MANY MECHANICS TO LIST - WHEN DRIVING ABOVE 40 MPH THE RIGHT WHEEL STARTS MAKING A 'THUMPING' NOISE AND WHEN TURNING LEFT OR ACCELERATING IT BECOMES ALMOST DEAFENING, NOW IT'S MAKING A VERY LOUD SCREECH IF, BUT DON'T WANT TO SELL THIS DEATH-TRAP TO ANYONE ELSE EITHER YOU TURN TOO SHARPLY - THERE IS A CONTINUOUS SQUEAKING NOISE COMING FROM THE SAME AREA. PLEASE HELP!! THANK YOU, [XXX] PS... CRUISE CONTROL DOESN'T WORK AND THE BACK WIPER ONLY WORKS IF YOU'RE BACKING UP... HAVE HAD THE VAN REALIGNED CONTINUALLY AND I JUST BOUGHT ANOTHER SET OF TIRES IN JUNE AND THE LEFT FRONT TIRE IS ALREADY WORN OUT... THE RIGHT PASSENGER'S WINDOW SOMETIMES DOESN'T ROLL BACK UP AND THE SERVICE ENGINE LIGHT STAYS ON SOMETIMES FOR MONTHS FOR NO REASON AS WELL AS THE BRAKE LIGHT... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR