NHTSA Complaint #10133736 — 2001 FORD TAURUS

WENT OUT OF TOWN FOR THE DAY, CAR STARTING MAKING NOISES. NOISES SEEM TO BE INTERMEDIATE, WE CUT OUR TRIP SHORT AND DROVE HOME. IT IS IN THE AREA OF 100 MILES HOME. WHEN WE GOT HOME I PARKED IT TILL NEXT DAY AND HAD SOMEONE LOOK AT IT. THEY SAID A BOLT EITHER FELL OUT OR BROKE AND MY HUB ASSEMPLY WAS FALLING APART. AT THAT POINT THEY ALSO TELL ME I WAS LUCKY THAT THE PULLEY DIDN'T FREEZE UP ON ME BECAUSE I WOULD HAVE LOST ALL POWER. AT 65 MPH COMING HOME WE COULD HAVE BEEN KILLED. I CALLED MY FORD DEALER AND THEY SUGGESTED THAT I GET IT TO A FORD DEALER HERE AND LET THEM LOOK AT IT. I HAD IT TOWED THE NEXT DAY AND THEY VERIIFIED THE SAME INFORMATION. THEY SAID I NEEDED TO REPLACE THE A/C COMPRESSOR, CLUTCH, PULLEY AND A COIL. I DID SPEAK TO FORD AND THEY DIDN'T SEEM TO THINK THAT THEY SHOULD ASSIT IN ANY REPAIRS BECAUSE MY WARRANTY EXPIRED. MY BIGGEST THING IS THAT THE CAR WAS FALLING APART WHILE DRIVING DOWN THE ROAD. IT WAS NOT DUE FROM NEGLECT OR AN ACCIDENT. THEIR LACK OF CONCERN WAS DISTURBING. I HAVE NOT REPAIRED IT AS OF YET BUT WHEN I DO I WILL KEEP THE OLD PARTS.