NHTSA Complaint #10133572 — 1999 FORD TAURUS

I NOTICED PROBLEMS WITH MY AIR AND HEAT IN MY 1999 FORD TAURUS. WHEN I TOOK IT TO A MECHANIC, I WAS TOLD THAT A FREEZE PLUG ON MY ENGINE HAD RUSTED THROUGH, AND ANTIFREEZE WAS LEAKING OUT OF THE CAR. I SPENT A LITTLE OVER $200 TO REPLACE THE FREEZE PLUG (MOSTLY LABOR CHARGES). TWO MONTHS LATER, MY AIR CONDITIONER STOPPED WORKING AGAIN, SO I CHECKED ON THE ANTIFREEZE LEVEL, AND IT WAS AGAIN EMPTY. THE MECHANIC TOLD ME THAT ANOTHER FREEZE PLUG HAD FAILED, AND HE ESTIMATED IT WOULD BE BETWEEN $250 AND $450 TO REPLACE IT. I DO HAVE THE FIRST FREEZE PLUG; THE SECOND HAS NOT BEEN REPLACED YET.