NHTSA Complaint #10133395 — 2004 FORD F-350 SD

DT: CONSUMER OWNS A 2004 F350 FORD DIESEL. HE BOUGHT VEHICLE NEW WITH ABOUT 3 MILES ON IT. THIS VEHICLE WAS A SAFETY HAZARD. THERE HAS BEEN SEVERAL TIMES THAT HE HAS ALMOST HAD AN ACCIDENT BECAUSE THE VEHICLE STALLED. THE LAST TIME WAS ON AUGUST 16, 2005, HE DROVE THE VEHICLE ABOUT 110 MILES, SHUT OFF VEHICLE, AND LET IT SIT IN THE SHADE FOR ABOUT 20 MINUTES. HE THEN STARTED THE VEHICLE AND DROVE ABOUT 3 TENTHS OF A MILE AND SHUT VEHICLE OFF AGAIN, AND LET IT SIT IN THE SHADE FOR ABOUT AND HOUR AND THIRTY MINUTES. HE THEN TRIED TO START THE VEHICLE AND THE VEHICLE WOULD NOT START. HAS TO ROLL IT OFF TO START IT WHEN THIS HAPPENS. HE HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER TRYING TO GET SOMETHING DONE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, AND FINALLY WANTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT. HE TOOK THE VEHICLE BACK TO DEALER AT FORDS REQUEST, AND VEHICLE WAS STILL AT DEALER BECAUSE HE DID NOT WANT TO PICK IT UP BECAUSE HE DID NOT FEEL THAT IT COULD BE FIXED. THE DEALER STARTED CHARGING A DEDUCTIBLE FOR EACH TIME IT WAS REPAIRED. ON AUGUST 2, 2005 HE TOOK VEHICLE TO DEALER TO HAVE RECALL 05V27000 WORK DONE FOR THE STALLING AND STARTING PROBLEM. DEALER ASSURED HIM THAT THIS WOULD FIX THE STALLING AND RESTART PROBLEM. SINCE THE RECALL REPAIRS WERE DONE THE VEHICLE ALMOST STALLED 3 TIMES, AND ON 2 OCCASIONS DID NOT START. WHEN THE VEHICLE STALLED IT WILL NOT START BACK WITH STARTER, BUT FOR SOME REASON IT WILL ROLL OFF AND START. THE RECALL WORK DID NOT FIX PROBLEM, AND HE WANTED TO HAVE SOMETHING DONE SO THAT HE WILL NO LONGER HAVE TO DEAL WITH THIS. HE DOES WANT VEHICLE REPLACED BY FORD.*AK *JB