NHTSA Complaint #10133231 — 2003 NISSAN SENTRA

I HAVE A 2003 NISSAN GXE SENTRA THAT CONTINUES HAVE PROBLEMS CRANKING. I HAVE ALREADY TAKEN THE CAR IN FOR SERVICE AND NISSAN REPLACE THE FUEL PUMP. NISSAN SAID IT WAS NOT A RECALL, IT WAS A BULLETIN. NOW I'M HAVING THE SAME PROBLEM AGAIN. I HAVE TAKEN MY CAR TO THE NISSAN DEALERSHIP IN JACKSON, MS WHERE I RECIEVED IT FROM. GRAY DANIELS NISSAN SOUTH JACKSON, MS. EVERY OIL CHANGE I TELLED THEM ABOUT THE PROBLEM I'M HAVING. THE LAST TIME I TOOK MY CAR FOR SERVICE WAS ON A FRIDAY MORNING, I ADVISE THEM THAT I WAS PLLANNING TO GO OUT OF TIME THAT DAY, BEFORE I LEFT MY CAR WITH THEM. I ASK THEM SPECIFICALLY IF THEY WERE GONNA BE ABLE TO SERVICE MY CAR. THEY TOLD ME THEY WOULD. I CALL BACK AROUND LUNCH AND NISSAN SAID THEY STILL HAVEN'T GOT TO MY CAR YET, DUE TO HIGH VOLUME OF RECALLS FOR THE NISSAN MURANO. I ADVISE NISSAN AGAIN THAT I WAS PLANNING ON GOING OUT OF TOWN TODAY. I RECEIVE NO CALL. I CALLED THEM AGAIN AT 4:00 PM. AND THEY STILL HAVEN'T SERVICE OR LOOK AT MY CAR. THEY TOLD ME THAT I NEEDED TO LEAVE IT WITH THIM. I TOLD THEM EARLY THAT MORNING THAT I WAS PLANNING A ROAD TRIP FOR THAT DAY. I'M CONTINUING TO HAVE THE SAME PROBLEM. I ALSO RECEIVE A CALL FROM THERE SERVICE DEPARTMENT IF I WAS SATISFIED WITH THE SERVICE I RECEIVED. I REPLIED NO, BECAUSE THEY HAD MY CAR FROM 0730 TO 4:00 PM WITHOUT SERVICING MY CAR OR CALLING ME TO LET ME KNOW THAT IT WOULD NOT BE SERVICE. *AK