NHTSA Complaint #10133168 — 2003 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10133168
Vehicle	2003 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 16, 2005
Date Filed	August 17, 2005
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

DT: THE CONSUMER STATED THAT ON THE 2003 VOLKSWAGEN PASSAT THE ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE CAR TO THE DEALER, AND DEALER WANTED THE RECEIPTS FROM THE OIL CHANGES. THE DEALER SAID THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER SAID THAT WAS THE CONSUMERS PROBLEM, AND IT WAS THE CONSUMER THAT COULD NOT PRODUCE THE RECEIPTS, THE CONSUMER HAD TO PAY FOR IT. THE OWNER DID NOT FIXED THE PROBLEM. THE DEALER SAID THAT THE WARRANTY WOULD BE VOID IF THEY DID NOT HAVE THE RECEIPTS SHOWING THAT THE OIL WAS CHANGED EVERY 5,000 MILES. *AK *NM

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