NHTSA Complaint #10133122 — 2005 HONDA CR-V

SINCE MY WIFE AND I PURCHASED A 2005 CRV EX 3 WEEKS AGO IT HAS SPENT MORE TIME AT THE DEALERS THEN WITH US. THE FIRST PROBLEM WAS A VIBRATION IN THE STEERING WHEEL AND A PULL TO THE RIGHT. BROUGHT THE VEHICLE IN FOR SERVICE AND THE DEALER STATED THE WHEELS WERE OUT OF BALANCE. PICKED THE VEHICLE UP AND IT CONTINUED TO DO THE SAME. THE VEHICLE WENT IN A SECOND TIME AND THE DEALER STATED THAT THEIR BALANCING MACHINE WAS INCORRECTLY CALIBRATED; THEN CHANGED ONE TIRE. THE DEALER STATED THAT THE CAR MEETS HONDA "SPECS". PICKED UP THE VEHICLE AND IT CONTINUED TO DO THE SAME. BROUGHT THE VEHICLE IN A THIRD TIME. THE DEALER STATED THAT THE MANUFACTURER, AMERICA HONDA, PLACED THE STRUTS ON INCORRECTLY AND FIXED IT. PICKED THE VEHICLE UP AND IT NO LONGER PULLED TO THE RIGHT , HOWEVER THE VIBRATION IN THE STEERING WAS STILL THERE. BROUGHT THE VEHICLE IN A FOURTH TIME , WENT FOR A TEST DRIVE WITH A TECHNICIAN AND HE STATED THAT THERE WAS A PROBLEM WITH A VIBRATION AT 45 , 50 AND BETWEEN 60-70 MPH. THE DEALER THEN TEST DROVE 3 OTHER CR-V'S FROM THE LOT THEN STATED THAT THEY WERE AS BAD OR WORST THEN MINE. THE HEAD SUPERVISOR CONTACTED AMERICA HONDA AND GAVE THEM THE DETAILS. THEIR REPLY " SINCE ALL THE VEHICLES DO THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE." THE DEALER ADMITTED THAT THERE WAS A PROBLEM BUT SINCE AMERICA HONDA DID NOT RECONIZE IT THEY WOULD NOT FIX IT. I AM IN THE PROCESS OF MAKING A CLAIM UNDER THE FLORIDA LEMON LAW. AMERICA HONDA NEEDS TO BE ACCOUNTABLE FOR THE DEFECTIVE PRODUCT THEY ARE PRODUCING. *JB