NHTSA Complaint #10133084 — 2001 TOYOTA HIGHLANDER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	10133084
Vehicle	2001 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	September 1, 2004
Date Filed	August 16, 2005
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PURCHASED THE VEHICLE USED AT ABOUT 42,000 MILES. IT BURNED OIL (1 QUART PER 1,000 MILES) FROM THE FIRST DAY I HAD IT. THE TOYOTA DEALERSHIP HAS BEEN MONITORING THE OIL EVERY 1,000 MILES FOR ABOUT 6 MONTHS AND AGREED IT HAS A PROBLEM BUT IT WILL COST ME $2,600 FOR THEM TO TEAR DOWN THE ENGINE TO SEE IF THEY CAN FIND OUT WHAT'S WRONG. THEY REPORT THERE IS "SLUDGE" IN THE ENGINE AND I SHOULD HAVE CHANGED THE OIL MORE OFTEN. THEY WON'T DETERMINE A PROBLEM OR DO ANYTHING ELSE FOR FREE EVEN THOUGH THEY SAY I DO HAVE A PROBLEM AND THEY KNOW THE WARRANTY IS UP IN ABOUT 2,500 MORE MILES WHICH SHOULD COVER THE ENGINE AND DRIVETRAIN. PLEASE HELP. *JB

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