NHTSA Complaint #10133062 — 1994 DODGE SHADOW

CHRYSLER CORPORATION REFUSES TO MAKE AVAILABLE REPAIR PARTS FOR THE SHIFT LINKAGE CABLES IN THE DODGE SHADOW AND SIMILAR VEHICLES. WHERE THE SHIFT CABLE ATTACHES TO THE TRANSMISSION THERE ARE PLASTIC "SNAP" GROMMETS THAT HOLD THE END OF THE SHIFT CABLE TO THE TRANSMISSION. SIMILAR ARRANGEMENTS HAVE BEEN USED FOR YEARS ON SIMILAR APPLICATIONS BY VARIOUS AUTO MAKERS. WHEN THAT GROMMENT WEARS OUT, DODGE DOES NOT MAKE IT AVAILABLE AS A SEPARATE REPAIR PART AND INSTEAD WANTS TO SELL A $130.00+ (I LAST CHECKED SEVERAL YEARS AGO) COMPLETE SHIFT CABLE TO REPLACE A 50 CENT PART. I AM PERSONALLY AWARE OF THIS ISSUE ON TWO CARS (A 93 & A 94) BUT HAVE HEARD OF IT ON OTHER CARS. CHRYSLER MAKES MANY OTHER LINKAGE SNAP GROMMETS AVAILABLE AND I SEE THIS AS PURE GREED ON THEIR PART TO NOT MAKE THESE SIMPLE REPAIR PARTS AVAILABLE. I WOULD HAPPILY PAY SEVERAL $$'S APIECE FOR THESE OVER HAVING TO BUY A VERY EXPENSIVE CABLE AND ITS ASSOCIATED LABOR TO CHANGE. DISCUSSIONS WITH VARIOUS DEALER PARTS PERSONNEL SIMPLY RESULTS IN A SHRUG OF THE SHOULDERS. THE DESIGN OF THE SHIFT SYSTEM KEEPS THE PARTS FROM COMING APART BUT LEADS TO VERY SLOPPY/DIFFICULT SHIFTING WHEN THIS PART IS WORN. THERE ARE TWO OF THESE ON EACH VEHICLE. I CAN NOT TELL YOU IF THEY ARE IDENTICAL OR NOT, BUT I SUSPECT THEY ARE SLIGHTLY DIFFERENT SIZES TO KEEP THEM FROM GETTING CROSSED DURING ASSEMBLY. *JB