NHTSA Complaint #10132852 — 1999 CHRYSLER CONCORDE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10132852
Vehicle	1999 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 12, 2003
Date Filed	August 15, 2005
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DT: THE CONSUMER STATES THAT ON CHRYSLER 1999 CONCORDE THE ENGINE FILLED UP FULL OF SLUDGE AND THE ENGINE WAS DESTROYED. THIS HAPPENED IN OCTOBER 2003. THE CAR WAS SITTING IN THE DRIVEWAY OF THE OWNER, AND IT HAS NOT BEEN FIXED. THE COST FROM THE DEALER WAS $7,600.00 FOR A NEW ENGINE, BUT IN CANADA IT WAS $3,200.00. THE OWNER WAS IN CANADA WHEN THIS HAPPENED. THE DEALER SAID THAT THE OWNER DID POOR MAINTENANCE ON THE CAR, AND THAT CAUSED IT TO FILL WITH SLUDGE. THE OWNER SEND THE MANUFACTURER A LETTER AND HAS NOT HAD A RESPONSE. THE CAR SET IN THE DRIVEWAY FOR 2 YEARS. THE OWNER HAD TO TOW THE CAR BACK TO THE STATES. WAS HOPING THAT CHRYSLER WAS GOING TO FIX THE CAR, AND CHRYSLER DEALERSHIP RESPONDED THEY WERE NOT GOING TO FIX IT. THE OWNER SAID THAT CHRYSLER WAS TAKING THE OWNER TO COURT OVER THE PAYMENTS ON THE CAR. THE OWNER WANTED CHRYSLER TO FIX THE ENGINE AND THEN WILL PAY THEM THE MONEY. *AK *JB

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