NHTSA Complaint #10132825 — 2000 BUICK LESABRE

DT: THE BATTERY CONNECTION BROKE OUT OF THE BATTERY WHERE THE BATTERY CONNECTIONS WERE MOUNTED . THIS BATTERY WAS LOCATED REAR RIGHT SIDE OF THE BACK SEAT PASSENGER COMPARTMENT. THIS WAS DISCOVERED AFTER ATTEMPTING TO RESTART THE VEHICLE, IT WOULD NOT RESTART. CONSUMER PULLED REAR SEAT OUT, AND COULD VISIBLY SEE THE BATTERY CONNECTIONS WHICH WERE LOOSE FROM THE BATTERY AND HAD EVIDENTLY BROKEN LOOSE FORM THE BATTERY ITSELF. CONSUMER BELIEVED THIS HAPPENED OVER A PERIOD OF TIME BECAUSE BATTERY FLUID LEAKED ON THE FLOOR AND PIERCED THROUGH THE METAL FLOORBOARD OF THE VEHICLE. THERE WAS A VISIBLE HOLE ABOUT ONE AND A HALF INCHES IN DIAMETER. TOOK CAR TO A BUICK DEALER TO BUY ANOTHER BATTERY , AND DEALER NOTED THIS WAS A PROBLEM WITH PARTICULAR BATTERY WHICH WAS THOUGHT TO BE MANUFACTURED IN ASIA, AND THIS WAS A COMMON FAILURE. DEALER WOULD NOT OFFER ANY COST ASSISTANCE OR FREE REMEDY FOR THIS PROBLEM. CONSUMER BOUGHT ANOTHER BATTERY AND PAID OUT OF POCKET FOR IT. HAS NOT CONTACTED MANUFACTURER. *AK