NHTSA Complaint #10132674 — 2004 MAZDA MPV STRUCTURE

Complaint Details

ODI Number	10132674
Vehicle	2004 MAZDA MPV
Component	STRUCTURE
Date of Incident	December 28, 2004
Date Filed	August 12, 2005
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WATER GETS IN THE DOOR PANEL EVERY TIME IT RAINS OR WE WASH THE CAR. THREE DIFFERENT MAZDA DEALERS TRIED TO FIX THE PROBLEM FIVE TIMES, UNSUCCESSFULLY. I AM AFRAID TO DRIVE MY CHILDREN IN THE CAR. THE DOOR IS ELECTRIC AND IT COULD CAUSE A SERIOUS PROBLEM. ALSO MOLD COULD DEVELOP IN THERE. I HAVE CONTACTED THE MAZDA CORPORATION. THEY INSPECTED THE CAR. THE PROBLEM HAS BEEN IDENTIFIED BY MAZDA. THEY PROMISED TO RESOLVE THE PROBLEM, BUT ARE NOT DOING ANYTHING ABOUT IT. THEY IGNORE MY PHONE CALLS AND LETTERS. WHAT SHOULD I DO? THANKS. *JB

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