NHTSA Complaint #10132195 — 1999 HARLEY-DAVIDSON FLHTCI

DT: THE CONSUMER WASHAVING A PROBLEM WITH RECALL REPAIRS DONE. HE HAS CALLED THE DEALERSHIP FOR 5 WEEKS AND NO ONE COULD HELP HIM. THE CONSUMER STATED THAT EVERY TIME THAT HE WENT TO THE DEALER, THEY SAID THAT THEY HAVE ALREADY GIAVE OUT ALL THE PARTS. THE DEALER KEPT TELLING THE CONSUMER THAT HE NEEDED TO GO TO ANOTHER DEALERSHIP. THE CONSUMER TRIED TO CALL THE MANUFACTURER AND THE CONSUMER KEPT GETTING A TAPED MESSAGE THAT THE MANUFACTURER WILL OPEN AT 8 AM AND IT HAS BEEN AFTER 9 AM WHEN THE CONSUMER H CALLED. THE MOTORCYCLE STALLED AND T MIS FIRED.. THE RECALL IS ON THE CIRCUIT BREAKER. THE CONSUMER WAS AT A LOWER SPEED OF ABOUT 35 MPH. THE BIKE HAS STALLED ONCE, AND SINCE THEN, THEMOTORCYCLE HAS BEEN MIS FIRING. THE MAINTANCE WAS REGULARLY KEPT. ON THE BIKE. THE OWNERS MOTORCYCLE IS A 1999 HARLEY DAVIDSON FLHTC1 AND RECEIVED NHTSA 04V13400 AND HARLEYS # 0113. THE CONSUMER WAS UPSET THAT THIS MOTORCYCLY HAS NOT BEEN INCLUDED IN THE RECALL DUE TO VIN. *AK