NHTSA Complaint #10132073 — 2000 VOLVO V70XC

I OWN A 2000 V70 XC VOLVO. AT APPROXIMATELY 56,000 MILES THE ETS (ELECTRONIC THROTTLE SYSTEM) LIGHT CAME ON. SINCE THEN THE CAR SEEMS TO HAVE INSTANCES OF ACCELERATION HESITATION. I AM THE SECOND OWNER OF THE VEHICLE. I PURCHASED IT APPROXIMATELY THREE YEARS AGO WITH LESS THAN 30,000 MILES FROM A PRIVATE PARTY. ALL REQUIRED AND RECOMMENDED MAINTENANCE HAS BEEN PERFORMED BY THE DEALER OR BY TRAINED VOLVO MECHANICS ON THE RECOMMENDED SCHEDULE BY BOTH ME AND THE PRIOR OWNER. I AM AWARE THAT THIS APPEARS TO BE A FREQUENT PROBLEM WITH THE 99-01 VOLVO XCS. I HAVE CONTACTED THE ORIGINAL DEALER AND RECEIVED NO SATISFACTION ABOUT REPLACING WHAT CLEARLY APPEARS TO BE A DEFECTIVE PART BASED ON MY PRIOR EXPERIENCE WITH SIMILAR VEHICLES. THE DEALER SAID THE PROBLEM COULD HAVE A NUMBER OF CAUSES AND THAT AN ELECTRONIC DIAGNOSTIC TEST WAS NECESSARY TO IDENTIFY THE SOURCE. GIVEN MY UNDERSTANDING OF OTHER OWNERS' EXPERIENCES I REQUESTED THAT THEY PERFORM THE TEST AT THEIR EXPENSE ($70) IN THE INTERESTS OF SAFETY AND TO HELP VOLVO BETTER UNDERSTAND THE CAUSE OF THE PROBLEM. THE DEALER DECLINED. MY OWNER'S MANUAL DOES NOT DISCUSS ANY REQUIRED OR RECOMMENDED MAINTENANCE FOR THE ASSOCIATED PARTS OR SYSTEM. I AND THE PRIOR OWNER HAVE ALWAYS USED THE RECOMMENDED QUALITY OF FUEL (91 OCTANE). I DO VIEW THE POTENTIAL FAILURE OF THE ETS AS A SIGNIFICANT SAFETY RISK BASED ON THE POTENTIAL FOR FAILURE AT HIGHWAY SPEEDS AND THE RAPID LOSS OF SPEED IN HEAVY TRAFFIC. MUCH OF MY DRIVING OF THIS CAR IS ON FREEWAYS WITH 75 MPH SPEED LIMITS AND WITH HEAVY TRAFFIC VOLUMES. FROM THE CURRENTLY AVAILABLE RESEARCH IT WOULD APPEAR THAT THIS IS AN ISSUE FOR WHICH VOLVO SHOULD ACCEPT RESPONSIBILITY AND PROVIDE APPROPRIATE REPLACEMENT PARTS. GIVEN THE EXPERIENCE OF OTHERS AND THE APPARENT SAFETY RISK THIS DOES NOT APPEAR TO BE A "REGULAR MAINTENANCE/PARTS SIMPLY WEAR OUT" SITUATION. *JB