NHTSA Complaint #10132036 — 1999 FORD F-150

DT: BOUGHT A USED TRUCK, AND AFTER THE WARRANTY EXPIRED HAD TO REPLACE THE STARTER/THE BALL JOINTS/HE UPPER TIE RODS, AND THE CONTROL ARM ON BOTH SIDES. ENGINE MANIFOLD SPLIT, AND EXHAUST SYSTEM RUSTED. LATER, WHILE DRIVING TIE RODS CAME OFF. THERE WAS A SLIGHT DROP AT THE ENTRANCE TO THE PARKING LOT, AND AS VEHICLE WENT BACK UP THE DROP, IT SLID AND THERE WAS AN IMPACT. GOT OUT OF THE CAR, AND SAW THAT THE TIE ROD CAME OFF AND GOUGED INTO THE PAVEMENT. SPOKE TO THE MANAGER OF COUNTRY CLUB CHEVROLET, AND HE SIMPLY GAVE CONSUMER A DISCOUNT ON PARTS AND LABOR. YESTERDAY HE WENT TO A CERTIFIED USED VEHICLE DEALER AND ASKED FOR THE 88-POINT INSPECTION,, AND THEY WERE UNABLE TO PROVIDE THAT INFORMATION. *AK