NHTSA Complaint #10132012 — 1999 VOLKSWAGEN PASSAT

I PURCHASED A NEW 1999 VOLKSWAGEN PASSAT FROM THE DEALER IN 10/99. APPROX 2 YEARS AGO THE INTERIOR ROOF STARTED LEAKING THROUGHOUT THE VEHICLE WHEN IT RAINED. VEHICLE WAS TAKEN TO DEALER FOR REPAIR, AND I WAS TOLD THAT THE WELLS WERE CLOGGED. APPROX 1 YEAR LATER I TOOK THE VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD THE WELLS WERE CLOGGING AGAIN. I REPAIRED IT AGAIN. JULY 05 THE DOOR LOCKS STARTED CYCLING WHILE I WAS DRIVING, THE INTERIOR LIGHTS WOULD COME ON WHILE DRIVING, THE TRUNK WOULD OPEN WHILE DRIVING, THE LIGHTS WOULD FLASH PERIODICALLY WHILE PARKED AND I WAS UNABLE TO USE THE REMOTE TO OPEN/LOCK THE DOORS OR ACTIVATE THE ALARM. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS IS THAT THE COMFORT CONTROL MODULE UNDER THE DRIVERS SEAT IS CORRODED. WATER HAS BEEN POOLING THERE WHEN IT RAINS. THE DEALER OF PURCHASE & REPAIR IS AWARE THAT THERE IS A CHRONIC PROBLEM WITH THAT VEHICLE MODEL FOR THAT YEAR AND THE NEXT FEW YEARS. THE TOTAL COST OF REPAIR FOR LABOR & PARTS IS APPROX $500.00. VOLKSWAGON'S CUSTOMER SERVICE AT THIS POINT IS NOT WILLING TO FINANCIALLY ASSIST IN REPAIR. I HAVE ALREADY SPENT $700.00 FOR THIS REPAIR AND THE PROBLEM STILL EXISTS. *JB