NHTSA Complaint #10131675 — 2000 FORD EXPLORER STEERING: STEERING WHEEL/HANDLE BAR

Complaint Details

ODI Number	10131675
Vehicle	2000 FORD EXPLORER
Component	STEERING: STEERING WHEEL/HANDLE BAR
Date of Incident	January 2, 2005
Date Filed	August 5, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

DT: CONTACT STATED NOISE WAS COMING FROM THE STEERING WHEEL, MAKING IT DIFFICULT TO STEER THE VEHICLE. CONSUMER ASKED IF THERE WAS A COVERING TO PUT ON THE STEERING WHEEL, BUT THERE WAS NOT. THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE STEERING COLUMN ASSEMBLY. CONSUMER DID PUT AN AFTER MARKET STEERING WHEEL COVER, BUT DID NOT HELP, IT WOULD ABSORB THROUGH THE COVER. THIS HAPPENED EVERY TIME THE WHEEL WAS GRIPPED. THE SERVICE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED. *AK

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