NHTSA Complaint #10131635 — 2003 DODGE DURANGO

TIRES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10131635
Vehicle	2003 DODGE DURANGO
Component	TIRES
Date of Incident	August 4, 2003
Date Filed	August 4, 2005
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I PURCHASED A 2003 DODGE DURANGO. WITHIN 20 MINUTES OF COMPLETION MY 1ST TIRE BLEW OUT. THE DEALER (CLEAR LAKE DODGE, HOUSTON, TEXAS) REPLACED THE TIRE FREE OF CHARGE. AT APPROXIMATELY 12K ON A TRIP TO NEW ORLEANS MY RIGHT FRONT TIRE BLEW OUT AND I ALMOST LOST CONTROL OF VEHICLE. MY YOUNGEST SON SUFFERS FROM ASTHMA AND HAD AN ASTHMA ATTACK ON I-10 TO NEW ORLEANS. I CALMED HIM DOWN WITH NO MEDICATION (NEBULIZER REQUIRES ELECTRICITY). WHEN I RETURNED TO HOUSTON, I CONTACTED DISCOUNT TIRE WHICH WARRANTIES GOODYEAR TIRES AND WAS INFORMED THAT I HAD JUMPED A CURB CAUSING DAMAGE TO MY TIRES. I PURCHASED MY 3RD TIRE ALONG WITH ROAD HAZARD BECAUSE ALL REPRESENTATIVES BLAMED MY DRIVING HABITS ON ME, EVEN THOUGH I HAVE NEVER EXPERIENCED THESE PROBLEMS BEFORE. MY VEHICLE NOW HAS OVER 50K MILES AND ALL OF MY TIRES ARE WEARING. THE BELT IS SHOWING ON ALL 4 TIRES. I AM SEEKING ARBITRATION. *JB

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