NHTSA Complaint #10130999 — 2000 VOLVO V70XC

ON A TRIP ALONE TO VIRGINIA FROM LOUISVILLE KY WHEN CAR SLOWED DOWN AND THE CHECK ENGINE LIGHT CAME ON. I WAS IN A DESOLATE PART OF THE MOUNTAINS IN W.VA WHEN THIS OCCURRED. I IMMEDIATELY CALLED THE DEALER IN LOUISVILLE, KY WHERE I HAD PURCHASED THE VEHICLE AND AFTER EXPLAINING THE SITUATION THEY TOLD ME TO NOT PULL OVER OR STOP BUT TO KEEP GOING,I COULD NOT GET THE CAR TO GO OVER ABOUT 45 MPH, AND THEY WOULD LOOK UP THE CLOSEST DEALERSHIP TO WHERE I WAS GOING AND CALL ME BACK. THEY DID THIS AND IT WAS CHARLOTTESVILLE VA WHICH WAS AN HOUR FROM MY DESTINATION. THEY WOULD NOT BE OPEN UNTIL THE FOLLOWING DAY SO I CALLED THEM AND TOOK MY CAR TO THEM AND THEY REPLACED THE MASS AIR FLOW PART #8670263-6 FOR A TOTAL OF $268.45 ON 12/3/04. WHEN I RETURNED TO LOUISVILLE AND TOLD MY DEALERSHIP THERE WAS NO OFFER TO REIMBURSE ME FOR THIS EXPENSE. I HAD 62,064 MILES ON MY V70XC WAGON AT THAT TIME AND NO WARRANTY WAS IN EFFECT. I READ AN ARTICLE ABOUT THIS IN THE COURIER-JOURNAL NEWSPAPER TODAY, AUGUST 2, 2005 AND FELT LIKE THERE ARE PROBABLY MANY, MANY MORE COMPLAINTS THAT YOU HAVE NOT BEEN CONTACTED ABOUT. IF I CAN SUPPLY YOU WITH ANY OTHER INFORMATION PLEASE DON'T HESITATE TO CONTACT ME. I DO A GREAT DEAL OF HIGHWAY TRAVEL AND AM ALONE SO I BOUGHT THIS CAR SO THAT I WOULD BE SAFE ON ALL OF MY HIGHWAY TRIPS. *NM