NHTSA Complaint #10130602 — 1998 DODGE GRAND CARAVAN

DT: CONSUMER COMPLAINED ABOUT A RACK AND PINION STEERING AND OTHER PROBLEMS. CONSUMER DROVE OVER A ROUGH POTHOLE WITH A METAL FLATBED ON TOP AT A LOW SPEED. WHILE DRIVING AT A STREET AT 25 MPH CONSUMER MADE A RIGHT TURN AND THERE WAS POPPING NOISE IN THE STEERING WHEEL. THE NOISE WAS EVIDENT ONLY WHEN TURNING TO THE LEFT OR RIGHT. TOOK VEHICLE BACK TO DEALER, WHO SAID THERE WAS A PROBLEM WITH FRONT ALIGNMENT , BUT THAT WAS ALL. HOWEVER, INSURANCE COMPANY NOTED THERE WERE PROBLEMS WITH RACK AND PINION STEERING /FRONT ALIGNMENT/ RADIATOR, AND THE TRANSMISSION PAN. ALSO, CONSUMER NOTED THE ENGINE LIGHT WAS CONSTANTLY ON AND IT SMOKED AFTER DRIVING A LONG PERIOD OF TIME. OIL WAS CHANGED REGULARLY. VEHICLE HAS HAD A RECENT FRONT END ALIGNMENT BUT NO OTHER REPAIRS. *AK