NHTSA Complaint #10130437 — 2002 BUICK CENTURY

DT: CONTACT STATED THERE WAS SMALL LEVER ON THE SIDE OF THE STEERING WHEEL THAT WAS USED TO RAISE THE STEERING WHEEL UP OR DOWN. CONTACT'S HUSBAND RAISED IT UP ON 7-28-05, AND COULD NOT GET IT TO COME DOWN. THE DEALERSHIP TOLD CONTACT THAT WARRANTY WOULD EXPIRE ON 7-5-05 AND SHE WILL HAVE TO PAY TO HAVE THEM LOOK AT. HAD THE SAME PROBLEM WITH THE STEERING WHEEL EVER SINCE THE DAY AFTER THEY BOUGHT THE CAR,AROUND 7-2002. THE FIRST TIME IT HAPPENED WAS ON 7-5-202. TO FIX IT THE DEALER JERKED IT INTO POSITION. SINCE THEN HER HUSBAND HAS TAKEN VEHICLE TO THE DEALER FOR THE SAME THING, AND EACH TIME, THE DEALER JUST JERKED IT INTO PLACE. THE CAR HAS ONLY 14,000 MILES ON IT.*AK