NHTSA Complaint #10130407 — 2004 FORD MUSTANG

DT: THE CONSUMER STATES THAT 2004 FORD MUSTANG WAS HAVING MECHANICAL PROBLEMS. THE TRANSMISSION FLUID WAS GUSHING OUT AND THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR REPAIRS. THE DEALERSHIP FIXED THE TRANSMISSION FLUID PROBLEM. THE NEXT PROBLEM WAS OIL LEAKING. THE VEHICLE HAS BEEN IN THE DEALERSHIP TWICE FOR REPAIRS AND IT WAS STILL LEAKING OIL. THE OWNER CONTACTED FORD FOR HELP. FORD HAD THE CAR TAKEN TO THE DEALERSHIP THAT FORD RECOMMENDED. THE PROBLEM IS STILL NOT FIXED. THE DEALERSHIP SAYS THAT THE OIL IS LEAKING FROM THE ENGINE. THE TRANSMISSION HAD TO HAVE A SEAL REPLACE A LINE, AND THE ENGINE IS STILL LEAKING. THE OWNER SAYS THAT HE CAN NOT DRIVE THE DRIVE BECAUSE IT WILL BLOW UP THE ENGINE. THE OWNER REFUSED TO DRIVE THE CAR WHEN HE FOUND ALL THESE PROBLEMS, SO HE DIDN'T BURN THE CAR UP. THERE HAVE BEEN TWO DIFFERENT DEALERSHIPS THAT HAVE WORKED ON THE CAR. THE OWNER SAID THAT THE DEALERS HAD CLAIMED TO FIX THE CAR, BUT DID NOT FIX IT. THE CAR ALSO HAS HAD A TIRE PROBLEM THAT THE OWNER HAD TO REPLACE. THE DEALERSHIP SAID THAT IT WAS WEAR AND TEAR. THE CAR HAS LESS THAN 800 MILES ON IT. *AK