NHTSA Complaint #10130072 — 2005 CHRYSLER 300

DT: CONTACT WENT TO DEALERSHIP TO HAVE INSPECTION DONE AND THE CAR. HOWEVER,IT DID NOT PASS INSPECTION BECAUSE THE TIRES WERE UNSAFE BECAUSE OF THEIR CONDITION. THIS WAS A SAFETY ISSUE BECAUSE THE OWNER'S MANUAL ADVISED THE ROTATION TIRES EVERY 3,000 MILES UP TO 72 MONTHS. SHE HAS DONE THAT, BUT THE TIRES WERE WORN OUT. SHE CALLED CONTINENTAL TO GET THE TIRES FROM THE WAREHOUSE. THE WARE HOUSE DID NOT HAVE ANY OF THE CONTINENTAL, CONTOURS PLUS TIRES. SHE PLACED AN ORDER FOR NEW TIRES, BUT IT WILL BE APPROXIMATELY 2 WEEKS BEFORE THEY WILL BE IN. SHE TALKED TO A REPRESENTATIVE AT CONTINENTAL, AND HE TOLD HER THE TIRES WERE GOOD UNTIL 60,000 MILES. HER CAR HAD 20,000 MILES. SHE FELT THAT PEOPLE WERE BEING MISLEAD BY OWNER'S MANUAL AS TO HOW LONG TIRES WILL LAST.*AK