NHTSA Complaint #10130070 — 1998 CHEVROLET CAVALIER

ON 08.25.2003 SUN CHEVROLET (IN PITTSBURGH, PA) PERFORMED RECALL WORK ON MY 1998 CHEVY CAVALIER. THIS WAS CLASSIFIED AS "RACK AND PINION CAMPAIGN 02049, MA-96-V0948.7". AT THAT TIME THE ONLY PART LISTED ON MY RECEIPT AS BEING INSTALLED ON THE CAVALIER WAS BEARING K 6.835 A. RECENTLY I HAVE BEEN ENCOUNTERING DIFFICULTY TURNING THE STEERING WHEEL, WHERE IT FEELS AS THOUGH THE POWER STEERING HAS BECOME DISABLED INTERMITTENTLY. THIS IS VERY STARTLING WHEN IT OCCURS, AND HAS LED TO SEVERAL "NEAR MISSES" IN TRAFFIC WHEN TRYING TO NEGOTIATE TURNS. SO, ON 07.21.2005, I TOOK THE VEHICLE BACK TO SUN CHEVROLET FOR THEM TO EVALUATE THIS PROBLEM. THEY TOLD ME THE VEHICLE NEEDS A NEW "STEERING GEAR" FOR $1168.95, AND THAT THE VEHICLE IS UNSAFE TO DRIVE. I CALLED PRICILLA LUNDQUIST (FROM CHEVROLET 866.952.4368 X 58092, SERVICE REQUEST # 1-351040321) ON SATURDAY 07.23.2005, AND SHE SAID THAT SHE WOULD SPEAK WILL SUN CHEVROLET THEN GET BACK TO US ON MONDAY (07.25.2005). AT THAT TIME SHE TOLD US THERE IS NOTHING THEY WOULD DO ABOUT THE PROBLEM, IT WAS COMPLETELY OUR PROBLEM TO FIX AND PAY FOR. FROM READING THE INFORMATION ON THIS RACK AND PINION RECALL, IT SEEMS AS THOUGH THE STEERING GEAR SHOULD HAVE BEEN REPLACED AT THE TIME OF THE RECALL (08.25.2003) ALONG WITH THE BEARING TO PREVENT THIS PROBLEM NOW. THIS VEHICLE ONLY HAS ABOUT 55,000 MILES ON IT, BUT IS NOT SAFE TO DRIVE BECAUSE OF THIS STEERING PROBLEM.