NHTSA Complaint #10129624 — 2001 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10129624
Vehicle	2001 DODGE RAM 3500
Component	STEERING
Date of Incident	June 29, 2005
Date Filed	July 21, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

DT: JUNE 29, 2005 ON HIGHWA WHILE Y DOING 50-55 MPH PULLED INTO DRIVE AND THOUGHT HIT A POLE BECAUSE THE WHOLE LEFT SIDE WAS WIPED OUT OF THE VEHICLE. THE MIRROR COME IN, LOOKED UNDER FRONT END EVERYTHING LOOKED FINE, DIDN'T HAVE STEERING PROBLEMS WENT ABOUT 30 MILES, CAME BACK, WENT TO TURN LEFT, ACTED LIKE IT DIDN'T WANT TO TURN LEFT. WENT HOME, GOT A FLASH LIGHT, HAD FRIEND TURN THE WHEEL WHILE CONSUMER LOOKED AT THE STEERING, IT MADE CRACKING AND POPPING SOUND WHEN TURNING THE VEHICLE TO THE LEFT. THE IT LOCKED AND WOULD NOT TURN. HAD THE DEALER PUT A PUMP ON A WEEK BEFORE. CALLED DEALERSHIP, THE REFERRED CONSUMERTO CHRYSLER, THEN THEY HAD HIM SPEAK WITH AN INVESTIGATOR, THEY WANTED TO COME OUT AND INSPECT WITH IN 10 DAYS. SPENT 4 HOURS LOOKING AND TAKING PICTURES, THEN GOT A LETTER, STATING THEY COULDN'T FIND ANYTHING WRONG. AT THE BODY SHOP THEY COULDN'T FIND ANYTHING WRONG EITHER. *AK

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