NHTSA Complaint #10129555 — 1997 PONTIAC SUNBIRD STEERING:COLUMN

Complaint Details

ODI Number	10129555
Vehicle	1997 PONTIAC SUNBIRD
Component	STEERING:COLUMN
Date of Incident	March 10, 2004
Date Filed	July 21, 2005
Mileage	139,713 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

DT: THE CONSUMER STATES THAT THE STEERING WHEEL COLUMN WAS LOOSE AND THE DRIVER HAD NO CONTROL WITH STEERING WHEEL. FIRST BROKE LAST YEAR, AND THE OWNER HAD IT REPAIRED ON MARCH 10, 2004. A MONTH OR TWO MONTHS LATER THE STEERING WHEEL COLUMN BROKE AGAIN. CURRENTLY, IT BROKE F A THIRD TIME. THE FIRST TIME THE OWNER HAD TO PAY TO HAVE THE REPAIRS DONE. THE SECOND TIME WAS COVERED UNDER WARRANTY, AND THE THIRD TIME THE OWNER WILL HAVE TO PAY FOR IT AGAIN. THE COST WAS AROUND $200.00. NO ONE HAS ANY IDEA ON WHY THE STEERING COLUMN BROKE. THE DEALER DID THE REPAIRS. THE OWNER HAS HAD ISSUES WITH THIS PROBLEM FOR THE PAST YEAR. THE OWNER WANTED TO MAKE SURE THAT THE REPAIRS LAST THIS TIME BEFORE SHE PAID FOR THEM. THERE WERE NO PROBLEMS WITH THE VEHICLE BEFORE THIS. THE CAR IS ACTUALLY A 1997 PONTIAC SUNFIRE. *AK

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