NHTSA Complaint #10129323 — 2000 FORD FOCUS

CAR WAS BEING DRIVEN TO WORK WHEN ENGINE BEGAN TO HESITATE AND EVENTUALLY STALLED. DUE TO LOSS OF POWER STEERING, DRIVER LOST CONTROL OF THE CAR AND COLLIDED WITH CONCRETE MEDIAN BARRIER. ACCIDENT CAUSED AESTHETIC DAMAGE TO FRONT AND REAR BUMPERS. THE CAR WAS RARELY DRIVEN AFTER THE ACCIDENT SINCE IT WOULD ONLY DRIVE FOR A FEW MILES BEFORE STALLING AND I DIDN'T WANT IT TO CAUSE ANOTHER ACCIDENT. I COULDN'T AFFORD TO HAVE THE CAR FIXED. I HAVE RECENTLY DISCOVERED FORD'S RECALL #03N01 - FUEL DELIVERY MODULE ON THE VEHICLE [XXX] WHEN DOING RESEARCH ABOUT HOW TO FIX THE PROBLEM WITH THE CAR STALLING. THIS WAS FOUND ON THE FOLLOWING WEBSITE: HTTP://WWW.ESCORTFOCUS.COM/HTML/FOCUS_111903.HTML . THE RECALL WAS ISSUED IN NOV. 2003 BUT I WAS NEVER NOTIFIED. I HAVE A SCREEN CAPTURE OF THE MY FORD VEHICLE HOME WEBSITE WHERE IT LISTS RECALLS FOR MY VEHICLE. I USE THIS AS MY PRIMARY SOURCE FOR VEHICLE RECALLS AND IT DOES NOT AND HAS NEVER LISTED THIS RECALL. BY THEIR OWN ADMISSION, FORD HAS INSTRUCTED DEALERS TO ONLY FIX THIS PROBLEM IF THE CUSTOMER REPORTS HAVING AN ISSUE. BECAUSE I DID NOT KNOW ABOUT THE RECALL AND WASN'T HAVING ANY ISSUES BEFORE THE ACCIDENT, I WAS INVOLVED IN A CAR ACCIDENT WHICH COULD HAVE BEEN AVOIDED. I FEEL FORD IS RESPONSIBLE TO REPAIR THE DAMAGE CAUSED BY THE ACCIDENT SINCE IT OCCURRED DUE TO A DEFECT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)