NHTSA Complaint #10129297 — 1996 FORD CONTOUR

THE PROBLEM STARTED ON THE INCIDENT DATE, WIRE PROBLEM CAUSE THE ENTIRE FAN/AC/HEATER PANEL SO NO LONGER WORK, THE WIRE GOT SO HOT HOT IT MELTED OUR UNDER-DASH FUSE BOX, WE WENT FOR 9 MONTHS AND A BABY WITH NO A/C IN HOT AND NO HEAT IN THE COLD, HUSBAND(JOSH MURPHY) WENT TO JUNK YARD AFTER BEING TURNED AWAY BY DEALERSHIP AND GOT REPLACEMENT PARTS OFF AN IDENTICAL CAR. THAT WAS IN JUNE OF 2005. ON THAT DATE WE SAW THAT ALL OF THE WIRES UNDER THE HOOD WERE SEVERELY CRACKED AND DAMAGED AFTER ELTRCIAL TAPING A FEW OF THE EXPOSED WIRED THERE BECAME A SHORT THAT NOW CUASES A COMPUTER PROBLEM AND A LOSS OF POWER THEN TRYING TO ACCELERATE ANF PULL INTO TRAFFIC, OR JUST ANYTIME IT WANTS TO. THE OVER-DRIVE LIGHT COMES ON AND TRANSMISSION STARTS TO GET REALLY JERKY AND THE ODOMETER AND EVERYTHING ELSE IN THE PANAL STARTS TO MALFUNCTION, MOST OF THE TIME WE DONT EVEN KNOW HOW FAST WE ARE GOING OR HOW MANY MILES WE HAVE GONE. WE HAVE A 18 MONTH OLD AND A NEW BABY DUE IN JUST WEEKS AND I AM SCARED THAT ONE TIME WHEN I GO TO PULL OUT THE CAR JUST ISNT GOING TO GO AT ALL AND WE MIGHT GET HIT BY SOMEONE, O AND SOMETIMES IT JUST TURNS ITSELF OFF IN TRAFFIC TOO. THE DEAALERSHIP TELL ME THAT ALL OF THOSE WIRES WERE REPLACED IN 2000 BUT THEY SHOULD HAVE MADE IT LONGER THAT 4 YEARS WITHOUT DEGENERATING AGAIN. THE LOCAL DEALERSHIP ALSO TELLS ME THAT I WOULD HAVE TO JUST PAY FOR THE WORK AND BEING A NEW FAMILY WE CANNOT AFFORD SOMETHING LIKE THAT, ESPECIALLY SINCE IT WAS A RECALL ITEM AT ONE TIME. PLEASE THERE HAS TO BE SOMETHING DONE ABOUT THIS, I KNOW WE ARE NOT THE ONLY 96 FORD CONTOUR OWNERS WITH THIS EXACT PROBLEM EITHER.