NHTSA Complaint #10129257 — 2004 KIA RIO CINCO

SINCE DAY ONE THIS CAR HAS HAD A SHAKE IN THE STEERING WHEEL AT THE SPEED OF 55 - 65 MPH. THIS CAR HAS BEEN BACK TO THE DEALER 4 TIMES FOR THIS PROBLEM.THE DEALER HAS TOLD ME THAT THEY DON'T KNOW WHAT IT IS. I REQUESTED A REPRESENTATIVE COME AND CHECK THE CAR.THE RESPONSE THAT I GOT WAS, "WHAT YOUR FEELING IN YOUR STEERING WHEEL IS COMMERCIALY ACCEPTABLE TO THE INDUSTRY." AS A TECHINIAN MYSELF, I BELIEVE THAT NO NEW CAR SHOULD SHAKE IN THE STEERING WHEEL. THE MANUFACTURER HAS DECLINED MY REQUEST TO BUY BACK MY CAR. I NEED SOME HELP. ALL OF THE SAME CARS THAT I DROVE FROM THE DEALER HAD THE SAME PROBLEM. SOMETHING IS NOT RIGHT. MY WIFE AND TWO SMALL CHILDREN DRIVE IN THIS CAR AND I CAN'T HELP BUT THINK, WHAT IF SOMETHING WENT WRONG. I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN THAT IT WOULD HAVE BEEN THIS MUCH TROUBLE. I WOULD LIKE THE CAR TO BE REPURCHASED .